AI assistants and automations
To respond faster and take repetitive tasks off your plate: assistants and automated workflows that use your business information, with a person on hand when needed.
What we deliver
- AI agents for customer service, sales and scheduling on WhatsApp, SMS and email, answering from your business information.
- Search and answers over your own documents (RAG): catalogues, manuals, policies and knowledge bases.
- Automated workflows between the tools you already use, such as forms, email, spreadsheets and your CRM, from lead capture to after-sales.
- Browser automation for repetitive tasks on websites and portals: downloading documents, filling in forms and tracking progress.
- AI-assisted content production: source monitoring, writing, image generation and publishing to your channels.
How we build it
- Fast validation in low-code (n8n); once a workflow proves itself, custom code to scale it.
- Event-driven agents, each with a defined role, logged steps and automatic recovery when something fails.
- Language models (LLMs) with your business context and clear limits: what the assistant may answer and when to pass the conversation to a person.
- Testing against real-world scenarios before launch and, in production, automated evaluations (evals) and monitoring of accuracy, hallucinations, latency and cost.
- API integrations with access limited to what is needed; when the data calls for it, the automation is self-hosted, keeping the data under your control.
Integrations, depending on the project
- WhatsApp, SMS and email
- CRM, calendar and spreadsheets
- Documents and knowledge bases
- Websites and portals without an API
- Language model APIs